Shaping the Future of Human-Centered Innovation

Crafting Experiences That
Move People & Markets

Discover how Enrico Gallorini empowers leaders to blend data, empathy, and technology to create meaningful, lasting impact.

Secret ingredient of In-person Experience

As author of In‑Person and TEDx speaker, Enrico explores the potent emotional and cultural currents at the heart of human gatherings. He grounds every keynote, consultation, and strategy session in evidence—blending behavioral insight with real-world ROI.

He’s trusted by global brands to do more than present ideas. Enrico Gallorini designs CX that drives results and sticks.

Innovative Thinking, Human-Centered Strategy

What really powers customer experiences that endure?

Enrico Gallorini does—because he’s engineered them. As co‑founder and CEO of GRS Research & Strategy and president of Info Salons Middle East, he helps enterprises—from Fortune 500s to governments—translate raw customer data into experiences that resonate and convert.

Designing the Future of Human-Centered Events

Enrico partners with global organizations to turn insights into action—combining data, empathy, and innovation to create lasting impact.

Customer Experience Optimization

Creates emotionally intelligent, data-driven frameworks that transform customer touchpoints—from first impression to lasting memory—into competitive advantage.

Innovation Advisory

Blends empathy, emerging technologies, and service design to ensure innovations enhance CX at every stage—backed by evidence, executed with rigor.

Keynotes & Workshops

Delivers narrative-rich talks and immersive sessions on optimizing CX, maximizing ROI at live events, and injecting emotional resonance into digital‑meets‑physical strategies.

In‑Person Advocacy

Champions the unique power of real-world connection—uncovering why live experiences still shape brand perception, loyalty, and business momentum in a remote-first age.